{"id":1792,"date":"2021-11-10T15:56:58","date_gmt":"2021-11-10T08:56:58","guid":{"rendered":"https:\/\/goodlighting.vn\/goodlight-preview\/?page_id=1792"},"modified":"2026-09-26T12:27:12","modified_gmt":"2026-09-26T05:27:12","slug":"chinh-sach-doi-tra-hoan-tien","status":"publish","type":"page","link":"https:\/\/goodlighting.vn\/goodlight-preview\/chinh-sach-doi-tra-hoan-tien\/","title":{"rendered":"Ch\u00ednh S\u00e1ch \u0110\u1ed5i Tr\u1ea3 &#038; Ho\u00e0n Ti\u1ec1n GoodLight"},"content":{"rendered":"<figure class=\"gl-page-banner\"><img decoding=\"async\" src=\"https:\/\/goodlighting.vn\/goodlight-preview\/wp-content\/uploads\/2026\/09\/banner-chinh-sach-doi-tra.jpg\" alt=\"Ch\u00ednh S\u00e1ch \u0110\u1ed5i Tr\u1ea3 H\u00e0ng GoodLight\" title=\"\"><\/figure>\n<p class=\"gl-space-intro\">\u00c1p d\u1ee5ng cho kh\u00e1ch mua l\u1ebb v\u00e0 th\u1ea7u th\u1ee3, \u0111\u1ea1i l\u00fd mua s\u1ea3n ph\u1ea9m th\u01b0\u01a1ng hi\u1ec7u GoodLight.<\/p>\n<h2>1. Th\u1eddi Gian \u0110\u1ed5i Tr\u1ea3<\/h2>\n<ul>\n<li><strong>L\u1ed7i giao sai m\u1eabu ho\u1eb7c v\u1ee1 n\u1ee9t do v\u1eadn chuy\u1ec3n:<\/strong> B\u00e1o l\u1ea1i trong v\u00f2ng 48h k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng.<\/li>\n<li><strong>\u0110\u1ed5i do mua nh\u1ea7m m\u00e3, nh\u1ea7m m\u00e0u \u00e1nh s\u00e1ng, nh\u1ea7m c\u00f4ng su\u1ea5t:<\/strong> \u00c1p d\u1ee5ng trong 07 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng.<\/li>\n<li><strong>Th\u1ea7u th\u1ee3 ho\u00e0n tr\u1ea3 h\u00e0ng l\u1ea5y d\u01b0 c\u00f4ng tr\u00ecnh:<\/strong> \u00c1p d\u1ee5ng trong 15 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y xu\u1ea5t kho.<\/li>\n<\/ul>\n<h2>2. \u0110i\u1ec1u Ki\u1ec7n \u0110\u1ed5i Tr\u1ea3 H\u1ee3p L\u1ec7<\/h2>\n<p>S\u1ea3n ph\u1ea9m ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 khi \u0111\u1ea1t \u0111\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n sau:<\/p>\n<ul>\n<li>H\u00e0ng m\u1edbi 100%, ch\u01b0a l\u1eafp \u0111\u1eb7t, kh\u00f4ng tr\u1ea7y x\u01b0\u1edbc th\u00e2n nh\u00f4m v\u00e0 m\u1eb7t k\u00ednh.<\/li>\n<li>Ch\u01b0a c\u1eaft ng\u1eafn d\u00e2y ngu\u1ed3n, d\u00e2y t\u00edn hi\u1ec7u, ch\u01b0a tu\u1ed1t v\u1ecf d\u00e2y \u0111\u1ed3ng \u0111\u1ec3 \u0111\u1ea5u n\u1ed1i.<\/li>\n<li>Tem b\u1ea3o h\u00e0nh nguy\u00ean v\u1eb9n, kh\u00f4ng r\u00e1ch, kh\u00f4ng c\u1ea1o s\u1eeda.<\/li>\n<li>\u0110\u1ea7y \u0111\u1ee7 h\u1ed9p carton, x\u1ed1p ch\u1ed1ng s\u1ed1c v\u00e0 ph\u1ee5 ki\u1ec7n \u0111i k\u00e8m (tai treo, \u1ed1c v\u00edt, remote).<\/li>\n<\/ul>\n<h2>3. Tr\u01b0\u1eddng H\u1ee3p T\u1eeb Ch\u1ed1i \u0110\u1ed5i Tr\u1ea3<\/h2>\n<ul>\n<li>\u0110\u00e8n \u0111\u00e3 c\u1eaft ng\u1eafn d\u00e2y \u0111i\u1ec7n, \u0111\u00e3 b\u1eaft v\u00edt t\u1ea1o v\u1ebft x\u01b0\u1edbc, d\u00ednh s\u01a1n ho\u1eb7c b\u1ee5i b\u1ea9n c\u00f4ng tr\u00ecnh.<\/li>\n<li>H\u00e0ng \u0111\u1eb7t gia c\u00f4ng ri\u00eang theo y\u00eau c\u1ea7u (Custom Spec).<\/li>\n<li>Qu\u00e1 th\u1eddi h\u1ea1n quy \u0111\u1ecbnh (qu\u00e1 07 ng\u00e0y v\u1edbi kh\u00e1ch l\u1ebb, qu\u00e1 15 ng\u00e0y v\u1edbi th\u1ea7u th\u1ee3).<\/li>\n<li>H\u1ed9p r\u00e1ch n\u00e1t, thi\u1ebfu ph\u1ee5 ki\u1ec7n ho\u1eb7c b\u1ec3 v\u1ee1 sau khi kh\u00e1ch \u0111\u00e3 k\u00fd nh\u1eadn v\u1edbi nh\u00e0 xe.<\/li>\n<\/ul>\n<h2>4. Chi Ph\u00ed V\u1eadn Chuy\u1ec3n &amp; \u0110\u1ed5i Tr\u1ea3<\/h2>\n<ul>\n<li><strong>L\u1ed7i t\u1eeb GoodLight (giao sai h\u00e0ng, h\u00e0ng v\u1ee1 do v\u1eadn chuy\u1ec3n):<\/strong> GoodLighting ch\u1ecbu 100% c\u01b0\u1edbc ph\u00ed 2 chi\u1ec1u.<\/li>\n<li><strong>\u0110\u1ed5i h\u00e0ng do ch\u1ecdn nh\u1ea7m m\u1eabu:<\/strong> Kh\u00e1ch thanh to\u00e1n c\u01b0\u1edbc v\u1eadn chuy\u1ec3n 2 chi\u1ec1u v\u00e0 b\u00f9\/nh\u1eadn l\u1ea1i ti\u1ec1n ch\u00eanh l\u1ec7ch s\u1ea3n ph\u1ea9m.<\/li>\n<li><strong>Th\u1ea7u th\u1ee3 tr\u1ea3 l\u1ea1i h\u00e0ng th\u1eeba:<\/strong>\n<ul>\n<li>V\u1ecf h\u1ed9p m\u1edbi nguy\u00ean: Ho\u00e0n ti\u1ec1n ho\u1eb7c c\u1ea5n tr\u1eeb 100% gi\u00e1 tr\u1ecb v\u00e0o \u0111\u01a1n sau.<\/li>\n<li>V\u1ecf h\u1ed9p m\u00f3p, b\u1ea9n (c\u1ea7n thay m\u1edbi): Tr\u1eeb ph\u00ed \u0111\u00f3ng g\u00f3i 5% \u2013 10% gi\u00e1 tr\u1ecb h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>5. H\u00ecnh Th\u1ee9c &amp; Th\u1eddi Gian Ho\u00e0n Ti\u1ec1n<\/h2>\n<p>Sau khi kho ki\u1ec3m tra h\u00e0ng \u0111\u1ea1t y\u00eau c\u1ea7u, ti\u1ec1n \u0111\u01b0\u1ee3c ho\u00e0n cho kh\u00e1ch h\u00e0ng qua:<\/p>\n<ul>\n<li><strong>Chuy\u1ec3n kho\u1ea3n:<\/strong> Trong v\u00f2ng 24h \u2013 48h l\u00e0m vi\u1ec7c.<\/li>\n<li><strong>C\u1ea5n tr\u1eeb c\u00f4ng n\u1ee3:<\/strong> Tr\u1eeb tr\u1ef1c ti\u1ebfp v\u00e0o b\u1ea3ng \u0111\u1ed1i so\u00e1t cho \u0111\u1ea1i l\u00fd, th\u1ea7u th\u1ee3.<\/li>\n<li><strong>Ti\u1ec1n m\u1eb7t:<\/strong> Nh\u1eadn tr\u1ef1c ti\u1ebfp t\u1ea1i kho n\u1ebfu kh\u00e1ch tr\u1ea3 h\u00e0ng t\u1ea1i qu\u1ea7y.<\/li>\n<\/ul>\n<h2>6. Quy Tr\u00ecnh 4 B\u01b0\u1edbc \u0110\u1ed5i Tr\u1ea3<\/h2>\n<ol>\n<li><strong>B\u01b0\u1edbc 1:<\/strong> Nh\u1eafn Zalo <strong>0909.627.793<\/strong> g\u1eedi \u1ea3nh s\u1ea3n ph\u1ea9m, tem v\u00e0 v\u1ecf h\u1ed9p.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong> Kh\u00e1ch h\u00e0ng \u0111\u00f3ng g\u00f3i ch\u1ed1ng s\u1ed1c, g\u1eedi v\u1ec1 kho g\u1ea7n nh\u1ea5t.<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong> Kho ki\u1ec3m tra t\u00ecnh tr\u1ea1ng h\u00e0ng trong v\u00f2ng 24h.<\/li>\n<li><strong>B\u01b0\u1edbc 4:<\/strong> Xu\u1ea5t \u0111\u1ed5i h\u00e0ng m\u1edbi ho\u1eb7c ho\u00e0n ti\u1ec1n theo th\u1ecfa thu\u1eadn cho kh\u00e1ch h\u00e0ng.<\/li>\n<\/ol>\n<h2>7. \u0110\u1ecba \u0110i\u1ec3m G\u1eedi H\u00e0ng<\/h2>\n<p>Kh\u00e1ch h\u00e0ng g\u1eedi h\u00e0ng v\u1ec1 \u0111i\u1ec3m kho thu\u1eadn ti\u1ec7n nh\u1ea5t:<\/p>\n<ul>\n<li><strong>Kho H\u1ed3 Ch\u00ed Minh:<\/strong> 76\/82 L\u00ea V\u0103n Phan, P. Ph\u00fa Th\u1ecd H\u00f2a, TP.HCM (Ti\u1ebfp nh\u1eadn khu v\u1ef1c TP.HCM v\u00e0 c\u00e1c t\u1ec9nh l\u00e2n c\u1eadn).<\/li>\n<li><strong>Kho Mi\u1ec1n T\u00e2y (C\u1ea7n Th\u01a1):<\/strong> Ti\u1ebfp nh\u1eadn khu v\u1ef1c C\u1ea7n Th\u01a1 v\u00e0 c\u00e1c t\u1ec9nh l\u00e2n c\u1eadn.<\/li>\n<li><strong>Kho Mi\u1ec1n Trung (Phan R\u00ed C\u1eeda, Phan Thi\u1ebft):<\/strong> Ti\u1ebfp nh\u1eadn khu v\u1ef1c B\u00ecnh Thu\u1eadn v\u00e0 c\u00e1c t\u1ec9nh Duy\u00ean h\u1ea3i Nam Trung B\u1ed9.<\/li>\n<\/ul>\n<ul>\n<li><strong>Hotline \/ Zalo:<\/strong> <a href=\"tel:0909627793\">0909.627.793<\/a> (Ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng)<\/li>\n<li><strong>Gi\u1edd l\u00e0m vi\u1ec7c:<\/strong> 8:00 \u2013 17:30 (Th\u1ee9 2 \u2013 Th\u1ee9 6) | 8:00 \u2013 12:00 (Th\u1ee9 7)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u00c1p d\u1ee5ng cho kh\u00e1ch mua l\u1ebb v\u00e0 th\u1ea7u th\u1ee3, \u0111\u1ea1i l\u00fd mua s\u1ea3n ph\u1ea9m th\u01b0\u01a1ng hi\u1ec7u GoodLight. 1. Th\u1eddi Gian \u0110\u1ed5i Tr\u1ea3 L\u1ed7i giao sai m\u1eabu ho\u1eb7c v\u1ee1 n\u1ee9t do v\u1eadn chuy\u1ec3n: B\u00e1o l\u1ea1i trong v\u00f2ng 48h k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng. \u0110\u1ed5i do mua nh\u1ea7m m\u00e3, nh\u1ea7m m\u00e0u \u00e1nh s\u00e1ng, nh\u1ea7m c\u00f4ng su\u1ea5t: \u00c1p&#8230;<\/p>\n","protected":false},"author":2,"featured_media":14055,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1792","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/pages\/1792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/comments?post=1792"}],"version-history":[{"count":7,"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/pages\/1792\/revisions"}],"predecessor-version":[{"id":14065,"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/pages\/1792\/revisions\/14065"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/media\/14055"}],"wp:attachment":[{"href":"https:\/\/goodlighting.vn\/goodlight-preview\/wp-json\/wp\/v2\/media?parent=1792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}